After your appointment

In this section:

Before leaving your appointment

We encourage you to ask questions at your appointment.

You and your healthcare professional will work together to make decisions about your care.

Before you leave your appointment, please make sure you understand:

  • What your diagnosis is or what might be wrong
  • Which treatment is best for you
  • Whether you need any further tests
  • Whether you need to book a follow up appointment at reception
  • What will happen next

Booking a follow up appointment

The next steps are different depending on what we are helping you with. Ask the clinician before you leave if you need to arrange a follow up. If the clinician states that you do need to book a follow-up appointment with them. Please go to the front desk to book this before you leave the clinic.

If the doctor prescribes you a new or different medication, they will either write and inform your GP or give you a prescription to take to the hospital pharmacy.

You may be asked if you’d like to have your follow up outpatient appointment using our video consultation service.

Prescriptions

If you have been given an outpatient prescription at your hospital appointment, you will need to collect the medicines from the outpatients’ pharmacy within the hospital. Locate a pharmacy here.

The majority of outpatient prescriptions are now sent electronically on our hospital system, so you may not be given a paper prescription to take to the pharmacy. Once you attend the outpatient pharmacy, the pharmacy team will be able to locate and dispense your prescription for you.

Prescriptions issued by our hospital clinics will usually provide a two to four weeks’ supply of medication, unless the full course of treatment is less than this, or a smaller supply is more appropriate.

Friends and family test survey

The friends and family test survey is one of several ways we measure and monitor patient experience. We ask you to complete this quick survey to let us know how we’re doing. You can complete the survey in our wards or from home, at your convenience. Learn more about our friends and family test and results.

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