We offer those living with HIV a full range of general and specialist HIV services, including support services
New patients
Receiving a new diagnosis of HIV can be challenging and it may cause many different emotions and questions. We are here to support you through this time. All patients receiving a new diagnosis of HIV at the clinic will be looked after by an experienced nurse practitioner who will provide emotional and psychological support. Within two weeks of your diagnosis you will be seen by a specialist doctor who oversee your care. You are welcome to bring a relative, close friend or carer with you to your appointment.
During your appointment we will:
- ask you about your medical and sexual history
- carry out a complete physical examination and blood tests
- provide specialist and healthy living advice
- prescribe any necessary medications.
As we are a teaching hospital, medical students may be present for some of your appointments. If you do not wish to have them in the room please let the nurse or doctor know.
Call us to book an appointment on 0203 312 1225 option 3.
Follow-up appointments
We provide routine HIV care and a same day review service for HIV related issues. We have a specialist day unit for investigations and ongoing treatment for HIV positive patients. Monitoring blood tests are carried out every six months for stable patients with other tests offered annually, including cervical smears in women, anal smears in at-risk individuals and sexually transmitted infection screening. Stable patients are reviewed annually by a consultant and by a nurse after six months.
Emergency cinic
The Wharfside HIV emergency clinic is for the assessment of serious HIV-related problems that have just started or suddenly got worse
Once you have contacted us, you will be given a video clinic appointment, usually on the same day. Please wait for us to join the call as the clinic can get very busy and we may be delayed. If you cannot use the video service, we will call your mobile phone.
Please have a list of current medications to hand.
Contact us
Monday to Friday: Please call us between 09.00 and 13.00 on 020 3312 5253 and leave a message with your contact number that we can call you back on.
Out of hours (after 18.00 Monday to Friday or at weekends) if you need to urgently contact the clinic please call 020 3312 6666 and ask for the on-call HIV registrar at St Mary's Hospital.
Patient information leaflets
Additional information for patients
Please see these links and leaflets from trusted sources for helpful information about living with HIV:
- INTRODUCTION TO ANTIRETROVIRAL TREATMENT (ART) GUIDE FROM I-BASE
- MORE I-BASE GUIDES TO LIVING WITH AND TREATING HIV
- POCKET GUIDES TO HIV TREATMENTS, ADHERENCE AND MORE FROM I-BASE
- LEAFLETS FROM THE HIV PHARMACY ASSOCIATION
- HIV DRUG INTERACTIONS CHECKER
- CARE INFORMATION EXCHANGE
- BRITISH HIV ASSOCIATION
Support for existing patients
If you have less than two weeks of your HIV medication left
Call: 020 3312 5253, Monday to Friday between 09:00 and 17:00
If you have more than two weeks left, book a routine appointment
Email: imperial.wharfside.appointment@nhs.net or
Call 020 3312 1225 (option 3).
Emergency HIV clinic and urgent medication
If you have less than two weeks of your HIV medication left
Call Emerge: 020 3312 5253, Monday to Friday between 09:00 and 17:00
Out of hours emergencies
Call 020 3312 6666 and ask for the HIV registrar or consultant on call
If you have more than two weeks left, book a routine appointment
Email: imperial.wharfside.appointment@nhs.net or
Call 020 3312 1225 (option 3)
Find out more about our emergency HIV clinic.
GP referrals
Please use NHS e-Referrals to refer a patient to our HIV services.
Advanced nurse practitioner (ANP) team support and advice
Peer support
Peer support is provided within the clinic by Positive UK www.positivelyuk.org
Please email: imperial.wharfside.appointment@nhs.net. to book an appointment
Out of hours emergencies
If you are too unwell to wait and attend our clinic, seek urgent medical advice:
- Call 111 for an out of hours GP
- Or call 999 for an ambulance
Urgent medication requests
If you have less than two weeks of your HIV medication left:
Call 020 3312 5253, Monday to Friday between 09:00 and 17:00.
If you have more than two weeks left:
Book a routine appointment by emailing us:
imperial.wharfside.appointment@nhs.net
or call 020 3312 1225 (option 3).
Where we are
Wharfside clinic
Jefferiss
St Mary’s Hospital
Winsland Mews
London W2 1NY
HIV outpatient opening times
Monday - 09.00 to 17.00
Tuesday - 09.00 to 17.00
Wednesday - 13.00 to 17.00
Thursday - 09.00 to 17.00
Friday - 09.00 to 17.00
We are closed on Saturday and Sunday and on bank holidays.
General enquiries and bookings
General enquiries and bookings
If you need to book, change or cancel your appointment:
Call: 02033121225 option 3
Email: imperial.wharfside.appointment@nhs.net
*Please only come to clinic if you have an appointment.