This page includes useful information about each of our wards at St Mary's Hospital, including: visiting times, protected meal times, contact details and simple directions.

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Please note: We have changed visiting arrangements at all of our hospitals to help us protect our patients and staff from the risk of coronavirus. Visit ‘Coronavirus: latest information and advice’ for the latest information about visiting hours and restrictions, hospital appointments, what to do if you have symptoms, and more.

Click on a ward name

Acute medical unit 1-17

Location

First floor, Queen Elizabeth the Queen Mother (QEQM) building

How to find us

Enter the Queen Elizabeth the Queen Mother (QEQM) building via the main entrance. You will see our main reception desk on your right and a cafe on your left. Continue straight ahead and turn right after passing the reception desk. You will see a set of lifts. Take the lift to the first floor.

Hospital map

Further information

Specialty: Acute medicine 

Patient age group: Adults

Visiting times: 15.00 to 20.00

Maximum number of visitors per bedside: Two

Please do not bring children under the age of five onto this ward 

Protected meal times: Lunch 12.30 to 14.00 Dinner 17.45 to 18.30

Facilities: Wifi

Contact phone number: 020 3312 1243 or 020 3312 1256

Acute medical unit 18-35

Location

First floor, Queen Elizabeth the Queen Mother (QEQM) building

How to find us

Enter the Queen Elizabeth the Queen Mother (QEQM) building via the main entrance. You will see our main reception desk on your right and a cafe on your left. Continue straight ahead and turn right after passing the reception desk. You will see a set of lifts. Take the lift to the first floor, turn left and the unit is the first door on your right.

Hospital map

Further information

Specialty: Acute medicine 

Patient age group: Adults

Visiting times: 15.00 to 20.00

Maximum number of visitors per bedside: Two

Protected meal times: Breakfast 07.30, morning tea 11.00, lunch 12.45, afternoon tea 15.00 and dinner 18.00

Facilities: Wifi

Contact phone number: 020 3312 6115 or 020 3312 1581

Albert ward

Location

First floor, Albert building

How to find us

Please enter the building from South Wharf Road, go upstairs and follow the signs to Albert ward.

Hospital map

Further information

Specialty: Surgical rehabilitation

Patient age group: Adults

Visiting times: 15.00 to 20.00

Maximum number of visitors per bedside: Two

Protected meal times: Breakfast 08.00, lunch 13.00 and dinner 18.00

Facilities: Wifi

Contact phone number: 020 3312 6094 or 020 3312 5857

Aleck Bourne 1 ward - delivery suite

Location

First floor, Clarence wing

How to find us

Enter the Cambridge wing off Norfolk Place as this links to the Clarence wing. The main reception will be on the left. Please ask at the reception for directions to the Aleck Bourne 1.

Hospital map

Further information

Specialty: Maternity 

Patient age group: Adults and newborn babies

Visiting times: 

09.00–19.00, two birth partners (no swapping)

If you have a caesarean section with a regional anaesthetic, you can have one named birth partner present.

Maximum number of visitors per bedside: Two

Protected meal times: Breakfast 08.00, hot meals 12.00 and 17.00, sandwiches are available when needed

Facilities: Wifi

Contact phone number: 020 3312 1722 (reception) or 020 3312 5814 (triage) 

Aleck Bourne 2 ward 

Location

Second floor, Clarence wing

How to find us

Enter the Cambridge wing off Norfolk Place as this links to the Clarence wing. The main reception will be on the left. Please ask at the reception for directions to Aleck Bourne 2 ward.

Hospital map

Further information

Specialty: Postnatal care

Patient age group: Adults and newborn babies

Visiting times: 

16.00 to 19.00, a second birth partner can visit daily during the visiting hours

Maximum number of visitors per bedside: Two

The only children permitted to visit are the patient's own children 

Protected meal times: Breakfast 08.30, lunch 12.30 and dinner 17.00, sandwiches and snacks are available 24/7

Facilities: Wifi

Contact phone number: 020 3312 1141

Almroth Wright ward

Location

Fifth floor, Clarence wing

How to find us

Enter the Cambridge wing off Norfolk Place as this links to the Clarence wing. The main reception will be on the left. Please ask at the reception for directions to the Almroth Wright ward.

Hospital map

Further information

Patient age group: Adults

Visiting times: 15.00 to 20.00

Maximum number of visitors per bedside: Two

Facilities: Breakfast 08.00, lunch 12.30 and dinner 17.30

Contact phone number: 020 3312 5156 or 020 3312 1175

Birth centre

Location

Ground floor, Cambridge wing

How to find us

Enter the Cambridge wing off Norfolk Place, the main reception will be on the left. Please ask at the reception for directions to the birth centre.

Hospital map

Further information

Specialty: Maternity

Patient age group: Adults

Visiting times: 

General visiting is between 09.00 and 20.00

This does not apply for women in labour who can have two people with them throughout

Partners can stay overnight

Maximum number of visitors per bedside: Two

Facilities: Double beds so partners can stay over night, wifi

Contact phone number: 020 3312 2260

Charles Pannett ward

Location

Eighth floor, Queen Elizabeth the Queen Mother (QEQM) building

How to find us

Enter the Queen Elizabeth the Queen Mother (QEQM) building via the main entrance. You will see our main reception desk on your right and a cafe on your left. Continue straight ahead and turn right after passing the reception desk. You will see a set of lifts. Take the lift to the eighth floor. The ward is clearly signposted. 

Hospital map

Further information

Specialty: Colorectal and upper-gastrointestinal surgery

Patient age group: Adults

Visiting times: 15.00 to 20.00

Maximum number of visitors per bedside: Two

Contact phone number: 020 3312 6118 or 020 3312 6536

Children's intensive care unit

Location

Seventh floor, Queen Elizabeth the Queen Mother (QEQM) building

How to find us

Enter the Queen Elizabeth the Queen Mother (QEQM) building via the main entrance. You will see our main reception desk on your right and a cafe on your left. Continue straight ahead and turn right after passing the reception desk. You will see a set of lifts. Take the lift to the seventh floor. The ward is clearly signposted at the end of the corridor.

Hospital map

Further information

Specialty: Children's intensive care

Patient age group: Children

Visiting times: 24/7 for main carer(s), 10.00 to 20.00 for friends and families

Maximum number of visitors per bedside: Two

Please wash your hands on entry to the unit and follow our nurses' advice on any precautions

Facilities: Hot drinks and snacks, parent/carer accommodation (please ask a member of staff about this facility), wifi

Contact phone number: 020 3312 6380 or 020 3312 6466

Clinical decisions unit 

Location

First floor, Queen Elizabeth the Queen Mother (QEQM) building

How to find us

Enter the Queen Elizabeth the Queen Mother (QEQM) building via the main entrance. You will see our main reception desk on your right and a cafe on your left. Continue straight ahead and turn right after passing the reception desk. You will see a set of lifts. Take the lift to the first floor. The unit is situated opposite our x-ray department and is clearly signposted. 

Hospital map

Further information

Specialty: Emergency medicine, acute frailty unit

Patient age group: Adults

Visiting times: 15.00 to 20.00

Maximum number of visitors per bedside: Two

Please do not bring children under the age of five onto this ward

We also ask that visitors do not use the patient toilets in the emergency department

Protected meal times: Lunch 12.30 to 14.00 and dinner 17.45 to 18.30

Facilities: Wifi

Contact phone number: 020 3312 7713 or 020 3312 7923

Douglas ward

Location

First floor, Queen Elizabeth the Queen Mother (QEQM) building

How to find us

Enter the Queen Elizabeth the Queen Mother (QEQM) building via the main entrance. You will see our main reception desk on your right and a cafe on your left. Continue straight ahead and turn right after passing the reception desk. You will see a set of lifts. Take the lift to the first floor.

Hospital map

Further information

Specialty: Acute medicine, liver services 

Patient age group: Adults

Contact phone number: 020 3312 5017 or 020 3312 5575 or 020 3312 6473

Endoscopy ward

Location

Second floor, Queen Elizabeth the Queen Mother (QEQM) building

How to find us

Enter the Queen Elizabeth the Queen Mother (QEQM) building via the main entrance. You will see our main reception desk on your right and a cafe on your left. Continue straight ahead and turn right after passing the reception desk. You will see a set of lifts. Take the lift to the second floor. The unit is clearly signposted. 

Hospital map

Further information

Specialty: Gastroenterology

Patient age group: Adults

Maximum number of visitors per bedside: Two

Facilities: Wifi

Contact phone number: 020 3312 5180

Further information: If you are collecting your friend or relative from the ward please report to endoscopy main reception first

Grand union ward

Location

Seventh floor, Queen Elizabeth the Queen Mother (QEQM) building

How to find us

Enter the Queen Elizabeth the Queen Mother (QEQM) building via the main entrance. You will see our main reception desk on your right and a cafe on your left. Continue straight ahead and turn right after passing the reception desk. You will see a set of lifts. Take the lift to the seventh floor. The ward is clearly signposted.

Hospital map

Further information

Specialty: Paediatric haematology, blood and marrow transplantation, paediatric oncology, paediatric infectious diseases 

Patient age group: Children

Visiting times: 14.00 to 20.00

Maximum number of visitors per bedside: Two

Protected meal times: Lunch 11.45 to 13.00 and dinner 16.00 to 17.30

FacilitiesWifi

Contact phone number: 020 3312 6405

Great western ward/paediatric short stay unit (PSSU)

Location

Seventh floor, Queen Elizabeth the Queen Mother (QEQM) building

How to find us

Enter the Queen Elizabeth the Queen Mother (QEQM) building via the main entrance. You will see our main reception desk on your right and a cafe on your left. Continue straight ahead and turn right after passing the reception desk. You will see a set of lifts. Take the lift to the seventh floor. The ward is clearly signposted. Please press the buzzer to enter the ward via the PSSU entrance.

Hospital map

Further information

Specialty: General paediatrics

Patient age group: Children

Visiting times: 07.30 to 20.00

Maximum number of visitors per bedside: Three, one of which must be a parent

Please wash your hands on entry to the unit and follow our nurses' advice on any precautions

Parents can visit 24/7 with only one parent staying overnight

Facilities: Kitchen on ward with fridge for storage of parent/patient food, wifi

Protected meal times:Lunch 12.00 to 13.00 and dinner 17.00 to 18.00

Contact phone number: 020 3312 6376 (Great Western) or 020 3312 1987 (PSSU)

Gynaecology surgery ward

Location

Fifth floor, Mary Stanford wing

How to find us

From Praed Street turn on to Winsland Street. Go through the door labelled Mary Stanford Wing B and take the lift to the fourth floor. When you exit the lift the ward will be opposite you.

Hospital map

Further information

Specialty: Gynaecology

Contact phone number: 020 3312 3315 or 020 3312 3360


Intensive care (adults)

Location

Ninth floor, Queen Elizabeth the Queen Mother (QEQM) building

How to find us

Enter the Queen Elizabeth the Queen Mother (QEQM) building via the main entrance. You will see our main reception desk on your right and a cafe on your left. Continue straight ahead and turn right after passing the reception desk. You will see a set of lifts. Take the lift to the ninth floor. The ward is clearly signposted.

Hospital map

Further information

Specialty: Trauma, intensive care, upper-gastrointestinaI, vascular, emergency surgery and medicine

Patient age group: Adults

Visiting times: 11.00 to 19.00

Maximum number of visitors per bedside: Two

Facilities: Day room, wifi

Contact phone number: 020 3312 6058 or 020 3312 6040

Lewis Lloyd ward

Location

First floor, Mary Stanford wing

How to find us

From Praed Street turn on to Winsland Street. Go through the door labelled Mary Stanford Wing B and take the lift to the ground floor.

From the Queen Elizabeth the Queen Mother (QEQM) building go to the second floor, follow the corridor until you see a red bridge. Cross the bridge and follow the corridor. The Lewis Lloyd ward is signposted. You will need to take the stairs or lift to go to the ground floor.

Hospital map

Further information

Specialty: Elderly medicine

Patient age group: Adults

Visiting times: 15.00 to 20.00

Maximum number of visitors per bedside: Two

Protected meal times: Lunch 12.30 to 13.30

Facilities: Wifi

Contact phone number: 020 3312 1051 or 020 3312 5879

Lillian Holland ward

Location

Second floor, Mary Stanford wing

How to find us

From Praed Street turn on to Winsland Street. Go through the door labelled Mary Stanford Wing B and take the lift to the second floor. When you exit the lift the ward will be on your left.

Hospital map

Further information

Specialty: Gynaecology

Patient age group: Adults

Visiting times: 15.00 to 20.00

Maximum number of visitors per bedside: Two

Protected meal times: Lunch 12.30 to 14.00 and dinner 17.45 to 18.30

Facilities: Wifi

Contact phone number: 020 3312 5019 or 020 3312 1721

From 8 March 2019 Lillian Holland will be temporarily closed for 10 weeks while essential work takes place in Crusade ward. During this time gynaecology inpatients will be cared for in one half of Aleck Bourne 2 ward in the Clarence wing. 

Major trauma ward

Location

Eighth floor, Queen Elizabeth the Queen Mother (QEQM) building

How to find us

Enter the Queen Elizabeth the Queen Mother (QEQM) building via the main entrance. You will see our main reception desk on your right and a cafe on your left. Continue straight ahead and turn right after passing the reception desk. You will see a set of lifts. Take the lift to the eighth floor. The ward is at the end of the corridor. 

Hospital map

 

 

 

 

Further information

Specialty: Major trauma

Patient age group: Adults

Visiting times: 15.00 to 20.00

Maximum number of visitors per bedside: Two

Protected meal times: Lunch 12.30 and dinner 18.30

Facilities: Day room with a television, wifi

Contact phone number: 020 3312 6385 

 

Manvers ward

Location

Second floor, Queen Elizabeth the Queen Mother (QEQM) building

How to find us

Enter the Queen Elizabeth the Queen Mother (QEQM) building via the main entrance. You will see our main reception desk on your right and a cafe on your left. Continue straight ahead and turn right after passing the reception desk. You will see a set of lifts. Take the lift to the second floor. The ward is clearly signposted.

MAPHospital map

Further information

Specialty: Respiratory medicine

Patient age group: Adults

Visiting times: 15.00 to 20.00

Maximum number of visitors per bedside:Two

Protected meal times: Lunch 12.30 to 14.00 and dinner 17.45 to 18.30

No children admitted, no flowers or plants in the ward

Facilities: Wifi

Contact phone number: 020 3312 6211 or 020 3312 1936

Maternity day assessment unit

Location

First floor, Clarence wing

How to find us

Enter the Cambridge wing off Norfolk Place as this links to the Clarence wing. The main reception will be on the left. Please ask at the reception for directions to the maternity day assessment unit.

Hospital map

Further information

Specialty: Maternity

Patient age group: Adults

Contact phone number: 020 3312 7707

Paterson ward

Location

First floor, Paterson centre

How to find us

Go to the surgical innovation centre (Paterson building) situated on South Wharf Road (view our map). When you enter the building you will see our reception area on your left, and a lift straight in front of you. Take the lift to the first floor, turn left and left again and you will see the Paterson ward clearly sign posted.

 

Hospital map

Further information

Specialty: eneral surgery, bariatric surgery and urology

Patient age group: Adults

Visiting times: 15.00 to 20.00

Maximum number of visitors per bedside: Two

Protected meal times: Breakfast 08.30 to 09.30, lunch 13.00 to 14.00 and dinner 17.30 to 18.30

Facilities: Wifi

Contact phone number: 020 3312 2400


Rodney Porter ward

Location

Third floor, Cambridge wing

How to find us

Enter the Cambridge wing off Norfolk Place, the main reception will be on the left. Please ask at the reception for directions to the Rodney Porter ward.

Hospital map

Further information

Visiting times: 15.00 to 20.00  

Maximum number of visitors per bedside: Two

Please do not bring children under the age of 10 onto this ward 

Protected meal times: Breakfast 08.00, lunch 12.30 and dinner 17.30

Facilities: Roof garden, wifi

Contact phone number: 020 3312 1948

Thistlethwayte ward

Location

First floor, Cambridge wing

How to find us

Enter the Cambridge wing off Norfolk Place, the main reception will be on the left. Please ask at the reception for directions to the Thistlethwayte ward.

Hospital map

Further information

Specialty: Elderly medicine

Visiting times:15.00 to 19.30 but main carer is welcome from 10.00 to 12.00

Maximum number of visitors per bedside: Two including children

Protected meal times: Breakfast 08.00, lunch 12.30 and dinner 17.30

Contact phone number:  020 3312 2591 (reception) or 020 3312 2133 (male side) or 020 3312 6792 (female side)

Valentine Ellis ward

Location

Eighth floor, Queen Elizabeth the Queen Mother (QEQM) building

How to find us

Enter the Queen Elizabeth the Queen Mother (QEQM) building via the main entrance. You will see our main reception desk on your right and a cafe on your left. Continue straight ahead and turn right after passing the reception desk. You will see a set of lifts. Take the lift to the eighth floor. The ward is at the end of the corridor. 

Hospital map

Further information

Specialty: Trauma, orthopaedics, plastic and reconstructive surgery

Patient age group: Adults

Visiting times: 15.00 to 20.00

Maximum number of visitors per bedside: Two

Protected meal times: Breakfast 08.00, lunch 13.00 and dinner 18.00

Facilities: Wifi

Contact phone number: 020 3312 6116 or 020 3312 6475

Westway ward

Location

Seventh floor, Queen Elizabeth the Queen Mother (QEQM) building

How to find us

Enter the Queen Elizabeth the Queen Mother (QEQM) building via the main entrance. You will see our main reception desk on your right and a cafe on your left. Continue straight ahead and turn right after passing the reception desk. You will see a set of lifts. Take the lift to the seventh floor. The ward is clearly sign posted. Please press the buzzer to enter the ward.

Hospital map

Further information

Specialty: Paediatric day case surgery

Patient age group: Children

Visiting times: 07.30 to 20.00

Maximum number of visitors per bedside: Three, one of which must be a parent

Please wash your hands on entry to the unit and follow our nurses' advice on any precautions

Facilities: Kitchen on ward with fridge for storage of parent/patient food, wifi

Contact phone number: 020 3312 2339 

Winnicott baby unit

Location

Third floor, Clarence wing

How to find us

Enter the Cambridge wing off Norfolk Place as this links to the Clarence wing. The main reception will be on the left. Please ask at the reception for directions to the Winnicott baby unit.

Hospital map

Further information

Specialty: Neonatology 

Patient age group: Newborn babies

Visiting times: 24/7 for partner and one other visitor

Maximum number of visitors per bedside:

Summer (April to September) - parents 24/7, siblings weekly at a time agreed with the nursing staff, four nominated visitors 15.00 to 19.00 only

Winter (October to March) – strictly parents only 24/7

Facilities: Rooms for parents to stay with their baby prior to discharge, rooms for parents to stay near their baby if they are in intensive care, lounge, wifi

Contact phone number: 020 3312 1103

Witherow ward

Location

Second floor, Cambridge wing

How to find us

Enter the Cambridge wing off Norfolk Place, the main reception will be on the left. Please ask at the reception for directions to the Witherow ward.

Hospital map

Further information

Specialty: Elderly medicine

Patient age group: Adults

Visiting times: 15.00 to 20.00

Maximum number of visitors per bedside: Two

Protected meal times: Breakfast 08.00 to 09.30 and lunch 12.45 to 14.00

Facilities: Dining area, activity area, wifi

Contact phone number: 020 3312 5859 or 020 3312 5856

Zachary Cope ward

Location

Eighth floor, Queen Elizabeth the Queen Mother (QEQM) building

How to find us

Enter the Queen Elizabeth the Queen Mother (QEQM) building via the main entrance. You will see our main reception desk on your right and a cafe on your left. Continue straight ahead and turn right after passing the reception desk. You will see a set of lifts. Take the lift to the eighth floor. The ward is clearly signposted.

Hospital map

Further information

Specialty: Vascular surgery, general medicine, complications of diabetes affecting the feet 

Patient age group: Adults

Visiting times: 14.00 to 20.00

Maximum number of visitors per bedside: Two

Protected meal times: Breakfast 08.00 to 09.00, lunch 12.00 to 14.00 and dinner 17.00 to 19.00

Facilities: Wifi

Contact phone number: 020 3312 6477 or 020 3312 6385 or 020 3312 6713