Share your experiences and knowledge

We know that members of the public, and our patients and visitors, have experiences, skills and knowledge they can share with us, which can help support our organisation to continuously improve services and better meet the needs of our local communities, and the people we serve.

Please see below a list of our current opportunities, including: studies, projects, and evaluations of services, which you may want to become involved in. 

Help us improve safety

Patient safety and preventing unintended harm during medical care ranks among our highest priorities. If you've experienced a patient safety incident and investigation, your insights are vital.

As part of a new initiative to collaborate more closely with patients and families for ongoing improvement, we are reassessing how we respond to safety incidents. These incidents involve situations in our hospitals that could or have caused harm to a patient, such as administering the wrong medication dosage or a patient experiencing a fall.

Share your experiences and help us shape our commitment to improving patient safety.

Share your experiences of cancer care at our hospitals

We want to understand the experiences of patients who have recently attended lung cancer services at Imperial College Healthcare NHS Trust, and those who are supporting them. We know we can do more to support people, and the insights we learn will inform future improvement work at the Trust. 

We want to speak to people from a range of backgrounds, including underrepresented communities and neurodivergent people. We can provide an interpreter and accommodate different individual needs and preferences. 

Share your experiences and help us improve cancer care at the Trust. 

This August we undertook a study, which was funded by Imperial Health Charity, to speak to people who could talk about their experiences of a loved one receiving end-of-life care. The study aims to help us gather insights which will in turn help us to improve the last days and hours of life for people at our hospitals.

Unfortunately, this involvement opportunity is now closed. We would like to thank everyone who took the time to speak with us. There might be a future opportunity to get involved in the second stage of this study - if you are interested please email your details to imperial.userinsights@nhs.net and we will be in touch.

You can also continue to visit these web pages to hear about any future involvement opportunities.

Patient communications reference group

Our patient communications reference group provides feedback via email about letters to patients, web content and patient information leaflets. To find out more or to register your interest please contact imperial.involvement@nhs.net.

Digital reference group

Many of us already use smartphones and computers to stay in touch with friends and family, do the shopping and book holiday. But using this technology to interact with our hospitals is still relatively rare. We are adopting some of these communication methods as part of our correspondence and seek input to get it right. 

The digital reference group provides feedback and guidance via email about digital initiatives at the Trust, including the Care Information Exchange.

Our digital reference group gives you the opportunity to influence how we use digital technology in healthcare and how we communicate and engage with our patients.

This group meets face-to-face every three months with virtual communication between meetings.

If you are interested in joining this group, please email Paul Harrison, electronic patient records communications manager.

Additional opportunities

In addition to the opportunities listed above, there are a number of small patient groups that help shape individual services, as well as some short-term project groups or events that may be of interest to you. If you are interested in helping shape our services and the way we run our services, but you don’t see an opportunity here, email imperial.involvement@nhs.net to register your interest.

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