News

Information and advice about industrial action (30 April – 1 May) 26 Apr 2023

A 28-hour strike by Royal College of Nursing members is due to take place between 8pm on Sunday 30 April and 11:59pm on Monday 1 May. This is during the May bank holiday and it will have a significant impact on our services.

We will continue to run urgent and emergency services throughout the strike, including our A&E departments and maternity units. However, to help us run these services safely, we will need to reschedule some of the planned operations and outpatient appointments that are currently booked for this period. If we do need to reschedule your appointment, we will aim to contact you directly by Friday 28 April to tell you. We will arrange a new appointment as soon as we can.

We are expecting a very challenging few days, with extended waits in our A&E departments. We encourage anyone who needs non-emergency medical help or advice to go to NHS 111 online or call 111. But, if you need emergency care (for instance if someone is seriously ill, injured or their life is at risk), you should continue to call 999.

Q&A

How will I know if my appointment or surgery is going ahead?

• If you are not contacted by us, please come to your appointment as planned.
• If you are unsure, please call the number on your appointment letter or email appointments@imperial.nhs.uk.
• If your appointment or surgery does need to be postponed, we will reschedule it for as soon as possible.

I would like to rearrange my appointment

• If you'd like to cancel or reschedule your appointment, please call the number on your appointment letter.
• Alternatively, please email appointments@imperial.nhs.uk.

What to do if you need medical help or advice

• If you need non-urgent medical help or advice, go to NHS 111 online or call 111.
• If you need urgent care (for instance if someone is seriously ill, injured or their life is at risk), you should call 999.